In October, the Centers for Medicare and Medicaid Services (CMS) announced plans to expand and bolster Medicare’s Five-Star Quality Rating System for nursing homes, provided to the public on the Nursing Home Compare website. The Presbyterian Homes, Inc. offers three continuing care retirement communities in North Carolina: Glenaire in Cary, River Landing at Sandy Ridge in High Point, and Scotia Village in Laurinburg. With these substantial changes to the rating system, all three communities have maintained a five-star rating, the highest rating possible.
The five-star rating system has become the gold standard for evaluating the quality of care in the nearly 16,000 nursing homes in the nation that participate in Medicare or Medicaid and provides useful information for consumers, their families, and caregivers. The Five-Star System relies on data from onsite inspections, quality measures, and staffing levels. Although widely used, the system had been criticized in that information related to some of the quality measures and staffing levels had been challenging to verify. In January, CMS made significant revisions to the methodology used and warned that many nursing homes would see a lower quality measure rating as a result of the changes.
“Due to the changes in the scoring method, an increased number of points are necessary to earn five stars,” explained Hank Lovvorn, Vice President, and Director of Operations for The Presbyterian Homes, Inc. “Our rankings will now reflect electronic data that may better indicate the quality of care residents are receiving. Additional information regarding our staffing levels will also be included along with the percentage of residents being given anti-psychotic drugs.”
Tim Webster, President of The Presbyterian Homes, Inc., said, “We are pleased that all of our communities have maintained a five-star rating. We remain committed to providing our residents with the best care and services possible.”
The Presbyterian Homes, Inc. has more than 60 years’ experience as a leader in the senior living field. Its mission is to provide senior adults with caring and high quality services in support of their physical, intellectual, social, and spiritual well-being. The Presbyterian Homes, Inc. is a non-profit corporation serving approximately 1,100 residents within its three continuing care retirement communities located within North Carolina. It is affiliated with the Presbyterian Church (USA) through a covenant agreement.